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Update user personas authored by Dhruvang Patel's avatar Dhruvang Patel
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user-personas.md
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...@@ -14,16 +14,15 @@ Here are the 3 user personas according to Airline Dataset: ...@@ -14,16 +14,15 @@ Here are the 3 user personas according to Airline Dataset:
* **Age:** 20 * **Age:** 20
* **Occupation:** University Student (Sophomore, studying Computer Science) * **Occupation:** University Student (Sophomore, studying Computer Science)
* **Goals:** * **Goals:**
* Travel from Boston (BOS) to Los Angeles (LAX) to spend winter holidays (Christmas) with her family. * Travel from Boston (BOS) to Los Angeles (LAX) to spend winter holidays (Christmas) with his family.
* Book an affordable ticket within her limited student budget. * Ensure his luggage, including books and personal items, fits within baggage allowances.
* Ensure her luggage, including books and personal items, fits within baggage allowances.
* **Challenges:** * **Challenges:**
* High ticket prices during holiday seasons. * High traffic on airport during holiday seasons.
* Limited experience with flight booking and travel logistics. * Limited experience with flight and travel logistics.
* Anxiety about potential delays or cancellations affecting her plans * Anxiety about potential delays or cancellations affecting his plans.
**Description:**\ **Description:**\
Lennard is a bright, tech student balancing the demands of college life. Excited to see his family after months of classes, he’s navigating the complexities of booking a flight on a tight budget. His priority is a smooth journey to home without any difficulties during journey. He is happy and excited for his trip to Los Angeles to celebrate Christmas with his family. Lennard is a bright, tech student balancing the demands of college life. Excited to see his family after months of classes. His priority is a smooth journey to home without any difficulties during journey. He is happy and excited for his trip to Los Angeles to celebrate Christmas with his family.
# Frequent Business Travel # Frequent Business Travel
...@@ -53,7 +52,7 @@ James is a busy marketing executive who usually travel for work most of the time ...@@ -53,7 +52,7 @@ James is a busy marketing executive who usually travel for work most of the time
* **Occupation:** Retired school teacher (Margaret), Retired engineer (Robert) * **Occupation:** Retired school teacher (Margaret), Retired engineer (Robert)
* **Goals:** * **Goals:**
* Travel from Miami (MIA) to Chicago (ORD) to spend time with their family. * Travel from Miami (MIA) to Chicago (ORD) to spend time with their family.
* Book direct flights to minimize travel fatigue. * Direct flights to minimize travel fatigue.
* Ensure for safe and comfortable flight. * Ensure for safe and comfortable flight.
* **Challenges:** * **Challenges:**
* Navigating busy airports and complex check-in processes. * Navigating busy airports and complex check-in processes.
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