... | ... | @@ -14,16 +14,15 @@ Here are the 3 user personas according to Airline Dataset: |
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* **Age:** 20
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* **Occupation:** University Student (Sophomore, studying Computer Science)
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* **Goals:**
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* Travel from Boston (BOS) to Los Angeles (LAX) to spend winter holidays (Christmas) with her family.
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* Book an affordable ticket within her limited student budget.
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* Ensure her luggage, including books and personal items, fits within baggage allowances.
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* Travel from Boston (BOS) to Los Angeles (LAX) to spend winter holidays (Christmas) with his family.
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* Ensure his luggage, including books and personal items, fits within baggage allowances.
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* **Challenges:**
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* High ticket prices during holiday seasons.
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* Limited experience with flight booking and travel logistics.
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* Anxiety about potential delays or cancellations affecting her plans
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* High traffic on airport during holiday seasons.
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* Limited experience with flight and travel logistics.
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* Anxiety about potential delays or cancellations affecting his plans.
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**Description:**\
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Lennard is a bright, tech student balancing the demands of college life. Excited to see his family after months of classes, he’s navigating the complexities of booking a flight on a tight budget. His priority is a smooth journey to home without any difficulties during journey. He is happy and excited for his trip to Los Angeles to celebrate Christmas with his family.
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Lennard is a bright, tech student balancing the demands of college life. Excited to see his family after months of classes. His priority is a smooth journey to home without any difficulties during journey. He is happy and excited for his trip to Los Angeles to celebrate Christmas with his family.
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# Frequent Business Travel
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... | ... | @@ -53,7 +52,7 @@ James is a busy marketing executive who usually travel for work most of the time |
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* **Occupation:** Retired school teacher (Margaret), Retired engineer (Robert)
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* **Goals:**
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* Travel from Miami (MIA) to Chicago (ORD) to spend time with their family.
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* Book direct flights to minimize travel fatigue.
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* Direct flights to minimize travel fatigue.
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* Ensure for safe and comfortable flight.
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* **Challenges:**
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* Navigating busy airports and complex check-in processes.
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