use-cases.md

+# Use Cases
+
+## Diagram
+
+![Flight_Info_Use_Cases.png](uploads/94ec40f54f4e3166653e3727fcb1c94d/Flight_Info_Use_Cases.png){width=656 height=238}
+
+## Use case for Student (Lennard Giorgi)
+
+**Use case 1: Checking Flight Status**
+
+**Title**: Real-Time Flight Updates for a Stress-Free Journey\
+**Scenario**: Lennard wants to ensure his flight from Boston (BOS) to Los Angeles (LAX) is on time.\
+**Steps**:
+
+1. Lennard opens the app and ask for his flight status. 
+2. He enters his flight number or selects his flight route.
+3. The app displays the current flight status (e.g., "On Time") along with departure gate details.
+4. He enables notifications to receive updates about any changes to the flight status or gate.
+5. The app sends real-time alerts for any delays or cancellations.
+
+**Outcome**: Lennard stays informed and avoids unnecessary stress before his flight. 
+
+**Use case 2: Airport Navigation Assistance**
+
+**Title**: Finding the Gate and Amenities at a Busy Airport\
+**Scenario**: Lennard wants to navigate Boston Airport efficiently and find his departure gate.\
+**Steps**:
+
+1. Lennard ask about Airport Navigation feature in the app.
+2. He selects Boston Airport (BOS) from a list or via GPS detection.
+3. The app provides a map of the airport, highlighting the location of his gate, security checkpoints, and amenities like cafes.
+4. Lennard follows the suggested route to his gate, with walking time estimates provided.
+
+**Outcome**: Lennard reaches his gate without any confusion, even during the busy holiday season.
+
+# Use case for frequent business traveler(James Carter)
+
+**Use case 1: Flight Delay Notifications**
+
+**Title**: Proactive Notifications for a Tight Schedule\
+**Scenario**: James needs updates about any delays on his flight from New York (JFK) to London (LHR) to ensure his packed schedule remains intact.\
+**Steps**:
+
+1. James accesses the app and enters his flight details.
+2. He subscribes to delay notifications for his flight.
+3. The app monitors real-time flight updates and alerts James about a potential 30-minute delay.
+4. The app suggests rebooking options or alternative flights if the delay exceeds a threshold.
+
+**Outcome**: James adjusts his schedule proactively, ensuring minimal disruption.  
+
+**Use Case 2: Loyalty Points Tracking**
+
+**Title**: Maximizing Airline Loyalty Benefits\
+**Scenario**: James wants to track and redeem his loyalty points for this flight.\
+**Steps**:
+
+1. James opens the "Loyalty Points" section of the app and connects his airline account.
+2. The app shows his current balance and potential redemptions for upgrades or services.
+3. James uses his points to access an airport lounge for a more comfortable experience.
+
+**Outcome**: James maximizes his loyalty benefits for a smoother and more productive trip. 
+
+# Use Cases for Old Couple (Margaret and Robert Bennett)
+
+**Use Case 1: Accessibility Assistance**
+
+**Title**: Ensuring Accessibility for Older Passengers\
+**Scenario**: Margaret and Robert want to request wheelchair assistance and aisle seats for their flight from Miami (MIA) to Chicago (ORD).\
+**Steps**:
+
+1. They open the app select their flight and request wheelchair assistance and aisle seats.
+2. The app confirms their requests and sends reminders about the assistance at the airport.
+3. On arrival at the airport, they use the app to locate the assistance desk.
+
+**Outcome**: Margaret and Robert experience a smooth and stress-free journey.
+
+**Use Case 2: Managing Extra Luggage**
+
+**Title**: Baggage Policy Guidance and Tracking\
+**Scenario**: Margaret and Robert want to carry gifts for their family and ensure they comply with baggage policies.\
+**Steps**:
+
+1. They access the "Baggage Info and Tracking" section in the app.
+2. They input their airline name and view specific baggage policies (e.g., weight limits, charges for extra luggage).
+3. After check-in, they scan their baggage tags into the app to track their luggage in real-time.
+4. Notifications are sent when their luggage is loaded, in transit, and ready for pickup.
+
+**Outcome**: Margaret and Robert travel with peace of mind, knowing their baggage is secure and within airline limits.
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