Update right fit authored by Dhruvang Patel's avatar Dhruvang Patel
<details> > Question 1
<summary>Question 1</summary></details>
--- Do users already have human-to-human conversations about this task or topic?\
\ No newline at end of file **Answer:** Yes, users often inquire with airline representatives or customer service for real-time flight updates.
> Question 2
Is the interaction brief, with minimal back-and-forth dialog?\
**Answer:** Yes, retrieving flight status typically requires only the flight number and delivers a concise response.
> Question 3
Do users feel comfortable talking or typing about this topic?\
**Answer:** Yes, most users feel at ease asking about their flight status.
> Question 4
Would users have to tap multiple times to complete the task with a screen?\
**Answer:** Yes, users might need to navigate menus or search for flight details manually, which could take time.
> Question 5
Might users have to navigate multiple apps or widgets to complete the task with a screen?\
**Answer:** Yes, they might switch between the airline app, flight tracking apps, or their calendar.
> Question 6
Can users do this task when their hands or eyes are busy?\
**Answer:** Yes, the chatbot sends proactive updates without requiring the user to interact actively.
> Question 7
Is the feature difficult or cumbersome to find?\
**Answer:** No, enabling notifications is relatively easy, but monitoring delays manually requires consistent checking.
> Question 8
Can users do this task while multitasking?\
**Answer:** Yes, but typing or searching for flight details might interrupt other activities.
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